Download the app
Click the download button above and save the support app to your Mac.
AVOYELLES PHONE SHOP
Mac support download
Download the Mac support app, open it, allow any needed permissions, and read the code to your technician.
Choose your Mac type: Apple Silicon or Intel.
Not sure which Mac you have? Click the Apple menu and choose About This Mac.
The Apple Silicon download is APS Remote Support, signed and notarized by Triskelion Industries LLC. Intel Macs temporarily use standard RustDesk while the Intel APS build is prepared.
Mac Steps
What to do next
Open the download
Open the downloaded DMG, drag APS Remote Support to Applications, and launch it.
Read off your code
Tell your Avoyelles Phone Shop technician the ID and password shown in the app.
Troubleshooting
If Mac blocks the app
Mac does not open APS Remote Support
The APS app is signed and notarized by Apple. If it does not open normally, stop and call us so we can verify the download.
Screen recording or accessibility is required
Follow the prompts and allow the requested permissions so the technician can see and control your screen.